Here are some answers to questions you might have while upgrading your PC to Windows 10. If you’re looking for info about how to get the upgrade, go to the Windows 10 upgrade page.
The Windows 10 November Update, which includes additional features and improvements, will automatically download and install when it becomes available. After the update is installed, your device will be running Windows 10 Version 1511. To see what version of Windows 10 your device is currently running, select the Start Start button icon button, then select Settings > System > About. For more info about the update, see Windows 10 November update: FAQ.
Microsoft will not call customers to assist with the installation or technical support for Windows 10, nor will we send an email with any upgrade or installation files attached.